Privacy Policy
Last updated: July 11, 2026
This Privacy Policy explains how Tensor AI Inc (“Tensor AI Inc”, “we”, “us”, or “our”) collects, uses, and shares information about you when you use Tensor AI and related websites, applications, and services (collectively, the “Service”) available at tensorai.io. By using the Service, you agree to the collection and use of information in accordance with this Policy.
1. Information We Collect
We collect information you provide directly, information collected automatically as you use the Service, and information we receive from third parties.
- Information you provide: account details such as your name and email address, content you submit to the Service, and information you include when you contact us.
- Information collected automatically: device and usage data, log data, approximate location derived from your IP address, and information collected through cookies and similar technologies.
- Information from third parties: data from authentication providers, payment processors, and analytics partners.
2. How We Use Your Information
We use the information we collect to:
- provide, maintain, and improve the Service;
- create and manage your account and authenticate you;
- process transactions and send related information;
- respond to your requests and provide customer support;
- monitor and analyze trends, usage, and activity;
- detect, prevent, and address fraud, abuse, and technical issues; and
- comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share information:
- with service providers who process information on our behalf, such as hosting, analytics, and payment processing;
- with AI model and infrastructure providers as necessary to deliver the Service;
- to comply with the law or to protect rights, safety, and property;
- in connection with a merger, acquisition, or sale of assets; and
- with your consent or at your direction.
4. Data Retention
We retain personal information for as long as necessary to provide the Service and for legitimate business or legal purposes. When information is no longer needed, we delete or anonymize it.
5. Security
We use reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at info@tensorai.io. You can also opt out of marketing communications at any time.
7. Cookies
We use cookies and similar technologies to operate and improve the Service and to remember your preferences. You can control cookies through your browser settings.
8. Third-Party Services
The Service may link to or integrate with third-party services. This Policy does not apply to those services, and we are not responsible for their practices.
9. Children’s Privacy
The Service is not directed to children under 13 (or the age required by your jurisdiction), and we do not knowingly collect personal information from them.
10. International Users
We are based in the United States, and your information may be processed in the United States or other countries whose data protection laws may differ from those in your jurisdiction.
11. Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this Policy or through other reasonable means.
12. Contact Us
If you have any questions about this Policy, contact us at info@tensorai.io.